For case managers & social workers
Refer a patient to Lev Medical
If you are discharging or supporting a patient whose case is complex, rare, or stalled, our line is open all 24 hours of every day — no matter what hour of what day, there's an on-call operator ready to pick up the phone and act.
Every service we provide is 100% free. We never bill families or accept payment from patients, and no one ever gets turned away because their case is too complicated or their situation too far gone.
Our work spans 19 medical divisions, and covers appointment expediting, insurance advocacy, medical records requisition, second opinions, research into experimental treatments worldwide, and transfer and transport coordination.
If this is an emergency, call 911 or go to your nearest emergency room.
Ready when you are
Call now — you’ll speak to a person.
What happens next
- You reach us. Call 718.451.3800 any hour. With the family’s permission, tell us the diagnosis (or suspected diagnosis), what’s stuck (appointment, specialist, insurance denial, transfer), and how to reach them. Can’t call right now? Send your name and number through our contact form, and we’ll call you back for the details.
- We take the case. An on-call operator picks it up. We match the case to the right division and start the work: specialist matching, records, second opinions, insurance advocacy, transfers. Families are never billed.
- We stay with you. We keep pushing on the next right door: the appointment, the appeal, the transfer, the second opinion. You will always have a person to call back at 718.451.3800.
Lev Medical is not a health care provider and does not provide medical advice, diagnosis, or treatment.