A diagnosis should never be the final word
Lev Medical guides patients and families through the most complex and rare medical challenges with expert advocacy, support, and heart that feels like family
If there’s an ill,
there’s a way
There are moments when medicine only goes so far, and families are left with more questions than answers. That’s where we step in. With deep research, decades of expertise, and connections to specialists worldwide, we keep searching when others stop, because impossible is just our starting point.
3,000+
active
cases800+
calls on an average day
19
medical divisions
90+
medical coordinators
5
active offices
Figures as of September 2026
What we do
Going to the ends of the earth to keep every heart beating
Standing beside patients and families to ensure their voice is heard and their care is properly coordinated throughout complex medical journeys.
Helping families understand diagnoses, treatment options, and next steps with clarity and confidence.
Connecting patients with top physicians, hospitals, and medical centers locally and worldwide.
Investigating advanced and emerging treatment options when standard care is not enough.
Managing communication between doctors, hospitals, and families to create a unified plan of care.
Arranging expert medical reviews to confirm diagnoses and explore all available options.
Supporting families through hospitalizations, procedures, and major medical decisions.
Focused advocacy for rare, advanced, or multi-layered medical conditions.
Providing reassurance, direction, and steady support during times of medical crisis.
Leveraging an international network of specialists and resources to find solutions wherever they exist.
Browse each division
- Oncology
- Orthopedics
- Genetics & Metabolism
- Pulmonology
- Complex Pediatric Illnesses
- Hepatology & Nephrology
- Ob/Gyn Maternal & Fetal Medicine
- Rheumatology
- Gastroenterology
- Vascular Disorders
- Critical Care
- Otolaryngology (ENT)
- Cardiology
- Dermatology
- Endocrinology & Immunology
- Urology
- Neurology
- Oral & Maxillofacial Disorders
- Ophthalmology
Our promise
When families are faced with unexpected medical challenges, they are often introduced to a world of unfamiliar terms, difficult decisions, and unanswered questions.
We believe expert guidance and compassionate support should already be by their side.
When they say “there’s nothing left to do,” we know our work has just begun
When a specialist runs out of options, an insurer runs out of exceptions, or a diagnosis doesn't match anything in the textbook, we’re here. We take on the cases everyone else has closed the file on, searching the globe for clinical trials, advanced treatments, and physicians who've seen the one-in-a-million, so a family never has to accept "there's nothing left to try."
Every patient deserves a hand to hold and a heart to lean on
Be that someone
We run an annual budget of over $10,000,000 and every service we provide is 100% free. We never bill families or accept payment from patients. Our work is funded entirely by generous partners who understand what it costs to keep an expert team on call and medical line open all 24 hours of every day.
Hear from the physicians we work with
Specialists describe what it's like to work with Lev Medical to coordinate care for patients and families.
Gail J. Roboz, MD
Director, Leukemia Program · Weill Cornell Medicine / NewYork-Presbyterian
Dr. Roboz on Lev Medical's fast, expert action for patients with bone marrow diseases, and on treating families like their own.
Michael J. Rutter, MD
Director, Aerodigestive Center · Cincinnati Children's Hospital
Dr. Rutter on how Lev Medical helps coordinate care for children with complex needs.
Jason Hawksworth, MD
Chief of Hepatobiliary Surgery · NewYork-Presbyterian / Columbia
Dr. Hawksworth on caring for the whole patient, and on the 50+ living-donor liver transplant cases he has worked on with Lev Medical.
Howard L. Weiner, MD
Chief of Neurosurgery · Texas Children's Hospital
Dr. Weiner on Lev Medical as the matchmaker that connects families with his neurosurgery team, and on making them feel cared for.
Heather Symons, MD
Clinical Director, Pediatric Blood and Marrow Transplant · Johns Hopkins
Dr. Symons on Lev Medical's thoroughness with bone marrow transplant and second-opinion patients, and the peace of mind it gives families.
Michael A. Helmrath, MD
Pediatric Surgeon · Cincinnati Children's Hospital
Dr. Helmrath on getting children to Cincinnati on time and safely, and why Lev Medical has his strongest recommendation.
Titles and institutions are listed for identification only and do not imply endorsement by those institutions.
Watch all six with full transcriptsTESTIMONIALS
In their own words
"We thank Lev Medical and especially the tireless work of Pessie Schlafrig … for always going an extra million miles."
— Gila R. Weinstein, MD
“During a very difficult time, Lev Medical helped us navigate the process of finding a lung transplant. They didn’t just give us information — they stood with us every step of the way. We never felt alone.”
— S.R.
“When my family needed an urgent hospital transfer, Lev Medical moved quickly. They helped us find the right place, spoke to the right people, and made a stressful situation feel manageable. Their guidance made all the difference.”
— Family Klein - Williamsburg
“What touched me most wasn’t only what Lev Medical did for my family — it was how they did it. We felt genuine care, compassion, and heart from the very beginning. They treated our situation as if it were their own family.”
— R.T. Lakewood